Electronic appeals
Procedure for handling appeals from citizens and legal entities, personal reception, hotline and superior authority contacts.
Appeal procedure
**ELECTRONIC APPEALS FROM JANUARY 2!**
Dear visitor!
From January 2, 2023, the Law of the Republic of Belarus of July 18, 2011 No. 300-Z "On Appeals of Citizens and Legal Entities" (as amended on 28.06.2022) comes into force with amendments and additions.
The Law establishes the submission of electronic appeals to state bodies and other state organizations and the receipt of responses (notifications) through the unified (integrated) republican information system for accounting and processing of appeals of citizens and legal entities.
Access to the system is provided via the website обращения.бел.